Disappointing and Unexpected Changes
I visited the Edwardsville, IL Papa Murphy’s to pick up my usual 10/12 dollar Tuesday pizza. It was 10:35 a.m. This is normally a straightforward visit that I have done for years.
Today was different. After my prospective pizza was rung up, the lady preparing the pizzas announced to me “There are five pizzas ahead of you; you’ll have to wait.” This was a first but I normally do not mind waiting for a quality product, but I would still have liked to have known ahead of time where I was in the pizza assembly line. As I stood and watched a pizza being prepared, I saw for the first time a pizza crust being taken out of its cellophane already prepped with tomato paste and cheese. The cheese did not look fresh at all and I was not sure if the tomato paste had soaked into the crust or not.
Unfortunately, none of what I saw looked appealing and I asked to cancel my order and receive a refund. Both of which were successful. From Edwardsville I drove 17 miles to the Papa Murphy‘s location in O’Fallon, IL. Perhaps I wasted time and gas but I was able to get a totally freshly made pizza there.
Brian B.
Update November 2019: This location has gone back to online ordering. This makes a great way to grab a pizza after work or before an event to make for later. We love the ingredients and all the options. Better than your delivery places in town.
Fast, fresh, generous high-quality ingredients make for a perfect dinner solution for us when time is limited, and great tasting pizza is required!!! Helpful friendly staff too! Love it! We just wish there was a Papa Murphy's in Alton where we live!!!
4 years ago
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Papa Murphy's | Take 'N' Bake Pizza has a 4.6 star rating with 107 Reviews.
0
Ran a Fundraiser with Papa Murphy’s… went extremely well… compliments to Christy and her staff… the event ran like a well-oiled machine!
6 months ago0
Disappointing and Unexpected Changes I visited the Edwardsville, IL Papa Murphy’s to pick up my usual 10/12 dollar Tuesday pizza. It was 10:35 a.m. This is normally a straightforward visit that I have done for years. Today was different. After my prospective pizza was rung up, the lady preparing the pizzas announced to me “There are five pizzas ahead of you; you’ll have to wait.” This was a first but I normally do not mind waiting for a quality product, but I would still have liked to have known ahead of time where I was in the pizza assembly line. As I stood and watched a pizza being prepared, I saw for the first time a pizza crust being taken out of its cellophane already prepped with tomato paste and cheese. The cheese did not look fresh at all and I was not sure if the tomato paste had soaked into the crust or not. Unfortunately, none of what I saw looked appealing and I asked to cancel my order and receive a refund. Both of which were successful. From Edwardsville I drove 17 miles to the Papa Murphy‘s location in O’Fallon, IL. Perhaps I wasted time and gas but I was able to get a totally freshly made pizza there. Brian B.
a year ago0
Pizzas were very tasty and fresh! No skimping on toppings. Well worth the money. Will definitely be back!!!
9 months ago0
Update November 2019: This location has gone back to online ordering. This makes a great way to grab a pizza after work or before an event to make for later. We love the ingredients and all the options. Better than your delivery places in town.
4 years ago0
Fast, fresh, generous high-quality ingredients make for a perfect dinner solution for us when time is limited, and great tasting pizza is required!!! Helpful friendly staff too! Love it! We just wish there was a Papa Murphy's in Alton where we live!!!
4 years ago